Introduction:
I am a Melbourne-based, TESOL-qualified English language educator with a calm, patient and supportive approach to teaching.
I hold an International TESOL Diploma and an International IELTS Teaching Certificate from TESOL Australia. My focus is on helping learners communicate more confidently in English through practical, engaging and learner-centred lessons.
I am particularly interested in General English, Conversational English and speaking confidence. I aim to create a welcoming learning environment where students feel comfortable practising English, asking questions and developing their communication skills at their own pace.
I bring over 15 years of professional experience in customer service, technical support and operational environments, working with people from diverse backgrounds.
I am also the founder of The Learning Grove, a Melbourne-based educational tutoring business.
I am available for online ESL teaching opportunities and suitable in-person opportunities in Melbourne.
Contact: hello@thelearninggrove.com.au
Qualifications:
- International TESOL Diploma — TESOL Australia (600 course hours, 2026)
- International TESOL Certificate — TESOL Australia (200 course hours, 2026)
- International IELTS Teaching Certificate — TESOL Australia (120 course hours, 2026)
- Certificate IV in Entrepreneurship and New Business — Sarina Russo Institute (2026)
- Master of Professional Accounting — Melbourne Institute of Technology (2014)
- Master of Business Administration — Federation University Australia (2010)
- Bachelor of Commerce — University of Delhi (2004)
Experience:
Teaching and TESOL Experience
I have participated in supervised teaching practice as part of my TESOL training, including lesson preparation, lesson delivery, learner interaction and feedback.
My IELTS teacher training has included conducting mock speaking assessments, evaluating learner performance against IELTS band descriptors and preparing assessment reports with feedback and recommendations.
I am the founder of The Learning Grove, a home-based tutoring business in Melbourne focused on supporting primary-school students through personalised learning.
Professional Experience
I bring over 15 years of professional experience across customer service, technical support and operational roles.
At Visium Networks (2018–2026), I worked in customer service and network operations, supporting people from diverse backgrounds, identifying individual needs, explaining solutions clearly and resolving complex enquiries with patience and professionalism.
Earlier in my career, I worked in technical support at IBM Global Services and Probe Group, helping customers understand problems and solutions. At IBM, I progressed to a senior technical support role and supported a team of 20 colleagues.
I have also helped mentor and coach new team members in previous roles.
These experiences have strengthened my communication, active listening, patience, organisation and ability to explain information clearly — skills I now bring to English language teaching.
I am seeking opportunities in General English, Conversational English and speaking-confidence development while continuing to build my practical teaching experience.
Certifications:
International TESOL Diploma V2
Contact: